PROPERTY AND ROOM ACCESSIBILITY

The following features are available:

• Accessible guest rooms upon request (accessible path to room, roll in, accessible showers with safety grab bars)

• Accessible public entrance (off Collins Avenue)

• Accessible front desk

• Accessible concierge desk

• Accessible elevators with braille

• Accessible public restrooms

• Accessible swimming pool

• Accessible exercise facility (currently closed)

• Accessible hotel restaurant

• Accessible business center computer in lobby

• Accessible parking lot* (see note below)

• Accessible route: From main entrance to accessible guestrooms

• Accessible route:  From main entrance to the registration area

• Accessible routes:  From main entrance and accessible guestrooms to the restaurant

• Accessible routes:  From main entrance and accessible guestrooms to the swimming pool

• Accessible routes:  From main entrance and accessible guestrooms to the accessible business center

• Accessible transportation with advance notice

• Closed captioning on televisions or closed captioning decoders

• Digital alarm clock available with sound

• Service animals welcome

• TTY for guest use upon request at Front desk

The following features are not available:

• Secondary public entrance (off 19th Street)

• Exercise facility (currently closed for upgrade)

• *Although our parking lot is accessible and level, accessible parking spaces (larger, with extra load-in or load-out space, or closer to the building) are not available.

• Visual alarms for hearing impaired in guestrooms (Coming soon)

• Visual alarms for hearing impaired in hallways (Coming soon)

• Visual alarms for hearing impaired in public areas (Coming soon)

WEBSITE ACCESSIBILITY


The Dorchester Hotel is dedicated to providing exceptional service to all of our guests, including individuals with disabilities. Your user experiences and feedback are extremely important to us. If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, please contact us at 305-531-5745. To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem you encountered.

For more information about accessible and non-accessible features, please see our Accessibility Statement above or contact the General Manager of the Dorchester Hotel at 305-531-5745 or the Reservations Department at reservations@hoteldorchester.com. Please let us know if you have any suggestions on how to improve our website’s accessibility.

Hotel Dorchester
1850 Collins Avenue Miami Beach, Florida 33139
Phone - 305-531-5745